Kevin H. ShangDuke University

Fuqua School of Business · Duke University

Kevin H. Shang

Joseph J. Ruvane, Jr. Distinguished
Professor of Operations Management

Supply chain management,
inventory control, and sustainability.

Explore research Curriculum vitae
khshang@duke.edu(919) 660-7965
Kevin H. Shang
Fuqua School of Business
Duke University

About

Kevin Shang is the Joseph J. Ruvane, Jr. Distinguished Professor of Operations Management at the Fuqua School of Business, Duke University. He received his MBA from the University of California, Riverside in 1998 and his Ph.D. from the University of California, Irvine in 2002. Professor Shang specializes in supply chain management and inventory control, with a research focus on developing simple yet effective inventory policies for supply chain systems.

His work also explores the intersection of operations and finance, as well as renewable energy systems. His research has been published in top management journals, including Management Science, Manufacturing & Service Operations Management, and Operations Research. Several of his papers have received prestigious research awards from professional societies. Additionally, he has served on the editorial boards of multiple leading academic journals.

Professor Shang has received Fuqua's teaching awards for the Daytime MBA, Master of Management Studies, and Master of Quantitative Management programs.

Academic positions

Duke University, The Fuqua School of Business

  • Joseph J. Ruvane, Jr. Distinguished Professor, July 2020 – present
  • Professor, July 2017 – present
  • Associate Professor, July 2007 – June 2017
  • Assistant Professor, July 2002 – June 2007

Education

  • Ph.D., Operations and Decision Technologies, The Paul Merage School of Business, University of California, Irvine, 2002.
  • M.B.A., The A. Gary Anderson Graduate School of Management, University of California, Riverside, 1998.
  • B.S., Management Science, National Chiao Tung University, Hsinchu, Taiwan, 1993.

Kevin H. Shang · Duke University

Research

Inventory policies, supply chain systems, and the connections between operations, finance, and sustainability.

Research interests

  • Supply chain management and inventory control
  • Queueing control with pricing
  • Interface of operations and finance
  • Sustainability and energy systems
  • Data analytics and machine learning applications

32 research entries

Working Papers4

  1. 2026
    Huang, J.-K., K. Shang, Y. Yang, W. Zhou. 2026. Data-driven optimal and myopic policies for inventory systems with demand covariates. Working paper, Fuqua School of Business, Duke University.
  2. 2026
    Hu, J.-Y., K. Shang, C. Zhang. 2026. Flattening the duck curve: Impact of energy storage on electricity prices and carbon emissions. Working paper, Fuqua School of Business, Duke University.
  3. 2025
    Kao, Y.-M., B. Keskin, K. Shang. 2025. Bayesian dynamic pricing and subscription period selection with unknown customer utility. Minor revision in Management Science.
  4. 2024
    Lin, C.-A., K. Shang, P. Sun. 2024. Dynamic pricing and release time control for service systems. Working paper, Fuqua School of Business, Duke University.

Publications26

  1. 2025
    Huang, J.-K., K. Shang, Y. Yang, W. Zhou, Y. Li. 2025. Taylor approximation of inventory policies for one-warehouse, multi-retailer systems with demand feature information. Management Science 71(1) 879-897.Publisher / DOI
  2. 2023
    Lin, C.-A., K. Shang, P. Sun. 2023. Wait time-based pricing for queues with customer-chosen service times. Management Science 69(4) 2127-2146.Publisher / DOI
  3. 2022
    Kao, Y.-M., B. Keskin, K. Shang. 2022. Impact of information asymmetry and capacity constraints on business interruption insurance. Management Science 68(4) 2824-2841.Publisher / DOI
  4. 2020
    Kok, G., K. Shang, S. Yucel. 2020. Capacity investments in renewable and conventional energy sources: The role of operational flexibility. Manufacturing & Service Operations Management 22(5) 925-941.Publisher / DOI
  5. 2019
    Shang, K. 2019. Cash Beer Game. Foundations and Trends® in Technology, Information and Operations Management 12(2-3) 173-188.Publisher / DOI
  6. 2019
    Luo, W., K. Shang. 2019. Technical Note: Managing inventory for firms with trade credit and deficit penalty. Operations Research 67(2) 468-478.Publisher / DOI
  7. 2018
    Kok, G., K. Shang, S. Yucel. 2018. Impact of electricity pricing policies on renewable energy investments and carbon emissions. Management Science 64(1) 131-148.Publisher / DOI
  8. 2017
    Chen, L., W. Luo, K. Shang. 2017. Measuring the bullwhip effect: Discrepancy and alignment between information and material flows. Manufacturing & Service Operations Management 19(1) 36-51.Publisher / DOI
  9. 2016
    Bernstein, F., Y. Li, K. Shang. 2016. A simple heuristic for joint inventory and pricing models with lead time and backorders. Management Science 62(8) 2358-2373.Publisher / DOI
  10. 2015
    Luo, W., K. Shang. 2015. Joint inventory and cash management for multi-divisional supply chains. Operations Research 63(5) 1098-1116.Publisher / DOI
  11. 2015
    Shang, K., Z. Tao, S. Zhou. 2015. Optimizing reorder intervals for two-echelon distribution systems with stochastic demand. Operations Research 63(2) 458-475.Publisher / DOI
  12. 2014
    Kok, G., K. Shang. 2014. Evaluation of cycle-count policies for supply chains with inventory inaccuracy and implications on RFID investments. European Journal of Operational Research 237 91-105.Publisher / DOI
  13. 2012
    Shang, K. 2012. Single-stage approximations for optimal policies in serial inventory systems with non-stationary demand. Manufacturing & Service Operations Management 14 414-422.Publisher / DOI
  14. 2011
    Shang, K. 2011. Simple heuristics for optimal inventory policies in supply chains. Chapter 7 in Tutorials in Operations Research, INFORMS.Publisher / DOI
  15. 2010
    Shang, K., S. Zhou, G.-J. van Houtum. 2010. Improving supply chain performance: real-time demand information and flexible deliveries. Manufacturing & Service Operations Management 12 430-448.Publisher / DOI
  16. 2010
    Shang, K., S. Zhou. 2010. Optimal and heuristic echelon (r,nQ,T) policies in serial inventory systems with fixed costs. Operations Research 58 414-427.Publisher / DOI
  17. 2009
    Shang, K., S. Zhou. 2009. A simple heuristic for echelon (r,nQ,T) policies in serial supply chains. Operations Research Letters 37 433-437.Publisher / DOI
  18. 2009
    Shang, K., J.-S. Song, P. Zipkin. 2009. Coordination mechanisms in decentralized serial inventory systems with batch ordering. Management Science 55 685-695.Publisher / DOI
  19. 2008
    Shang, K. 2008. Note: A simple heuristic for serial inventory systems with fixed order costs. Operations Research 56 1039-1043.Publisher / DOI
  20. 2007
    Kok, G., K. Shang. 2007. Inspection and replenishment policies for systems with inventory record inaccuracy. Manufacturing & Service Operations Management 9 185-205.Publisher / DOI
  21. 2007
    Shang, K., J.-S. Song. 2007. Serial supply chains with economies of scale: bounds and approximations. Operations Research 55 843-853.Publisher / DOI
  22. 2006
    Shang, K., J.-S. Song. 2006. A closed-form approximation for serial inventory systems and its application to system design. Manufacturing & Service Operations Management 8 394-406.Publisher / DOI
  23. 2003
    Shang, K., J.-S. Song. 2003. Newsvendor bounds and heuristic for optimal inventory policies in serial supply chains. Management Science 49 618-638.Publisher / DOI
  24. 2003
    Boyaci, T., G. Gallego, K. Shang, J.-S. Song. 2003. Erratum to bounds in “serial production/inventory systems under service constraints”. Manufacturing & Service Operations Management 5 372-374.Publisher / DOI
  25. 2001
    Kiang, M., K. Shang. 2001. Online purchase decision and its implication on e-tailing strategies. Proceedings of the Annual Conference of the Academy of Marketing Science 212-217.
  26. 2000
    Kiang, M. Y., T. S. Raghu, K. H. Shang. 2000. Marketing on the Internet-who can benefit from an on-line marketing approach? Decision Support Systems 27 383-393.Publisher / DOI

Book Chapters2

  1. 2023
    Shang, K., J.-S. Song, S. Zhou. 2023. Single-stage approximations of multi-echelon inventory models. Chapter 5 in Song, J.-S. (ed.), Research Handbook on Inventory Management. Edward Elgar Publishing.Publisher / DOI
  2. 2023
    Shang, K., J.-S. Song. 2023. Inventory models with financial flows. Chapter 16 in Song, J.-S. (ed.), Research Handbook on Inventory Management. Edward Elgar Publishing.Publisher / DOI

Kevin H. Shang · Duke University

Teaching & advising

Courses, experiential learning, and doctoral mentorship.

Duke University

  • Full-time MBA: Operations Management; Sustainable Operations; Information Systems for Production Management.
  • Executive MBA: Operations Management; Project Management.
  • Master of Management Studies: Introduction to Operations and Supply Chain Management.
  • Master of Quantitative Management: Operations Analytics.
  • Ph.D.: Stochastic Models and Simulation; BA982 Inventory Theory; Inventory Models and Applications.
  • Executive Education: Operations Management and Strategy; General Management Program (one session).
  • Undergraduate: Let’s Talk About Climate Change (one session).

Other Institutions

  • Duke Kunshan University, Master of Management Studies: Introduction to Operations and Supply Chain Management.
  • University of California, Irvine, Undergraduate: Quantitative Methods for Management.
  • Nazarbayev University, Astana, Kazakhstan, Full-time MBA: Operations Management.

Simulation Games

Cases

  • Moore II, Sean, K. Shang, C. Zhang. 2021. Order Processing at Xpeed Partners Inc. Fuqua School of Business, Duke University.

Doctoral Advising and Dissertation Committees

Duke University advisees, with first job appointments where listed:

  • Luo Wei, 2013: IESE Business School.
  • Li Yang, 2013: California State University, Sacramento.
  • Safak Yucel, 2016: Georgetown University.
  • Yuan-Mao Kao, 2021: City University of New York, Baruch.
  • Chen-An Lin, 2023: Purdue University, Krannert School of Business.
  • Christina Cai.
  • Jin-Yang Hu.
  • Xinran Tu.
  • Ting-Hsu Chen.

Dissertation committees and doctoral students at Duke and other institutions:

  • Duke University, committee member: Ayoub Amil (Decision Sciences, 2024); Yun-Tung Kuo (Decision Sciences).
  • Chinese University of Hong Kong: Zhijie Tao, 2010 (committee member).
  • Hong Kong University of Science and Technology: Peiwen Yu, 2014 (committee member).
  • Zhejiang University, China: Jingkai Huang.

Kevin H. Shang · Duke University

Honors & awards

Recognition for research, teaching, and service.

Research

  • 2024
    Second Place, Student Paper Competition, the 13th POMS-HK International Conference, Hong Kong, China, January 2024
    Title: “Taylor approximation of inventory policies for one-warehouse, multi-retailer systems with demand feature information.”
  • 2023
    Finalist, Best Manufacturing and Service Operations Management Paper Award, INFORMS, 2023
    Title: “Investments in renewable and conventional energy: The role of operational flexibility.”
  • 2022
    Supervised Student Paper Award, First Place, Production and Operations Management Society (POMS) International Conference in China, 2022
    Title: “Taylor Approximation of Inventory Policies for One-Warehouse, Multi-Retailer Systems with Demand Feature Information”
  • 2022
    Finalist, Best Manufacturing and Service Operations Management Paper Award, INFORMS, 2022
    Title: “Investments in renewable and conventional energy: The role of operational flexibility.”
  • 2022
    Winner, the ENRE Best Publication Award in the Area of Environment and Sustainability, Energy, Natural Resources, and Environment Section of INFORMS, 2022
    Title: “Investments in renewable and conventional energy: The role of operational flexibility.”
  • 2021
    Supervised Student Paper Competition Award
    Chen-An Lin, Honorable Mention, College of Sustainable Operations, Production and Operations Management Society (POMS), 2021
    Title: “Wait Time Based Pricing for Queues with Customer-Chosen Service Times”
  • 2021
    Winner, Best Management Science Paper in OM, Manufacturing and Service Operations Management Society of INFORMS, 2021
    Title: “Impact of Electricity Pricing Policy on Renewable Energy Investments and Carbon Emissions”
  • 2016
    Supervised Student Paper Competition Award
    Safak Yucel, First Prize, College of Sustainable Operations, Production and Operations Management Society (POMS), 2016
    Title: “Impact of Electricity Pricing Policy on Renewable Energy Investments and Carbon Emissions”
  • 2015
    Supervised Student Paper Competition Award
    Safak Yucel, Winner, Energy, Natural Resources, and the Environment Sector of INFORMS, 2015
    Title: “Impact of Electricity Pricing Policy on Renewable Energy Investments and Carbon Emissions”
  • 2015
    Supervised Student Paper Competition Award
    Safak Yucel, Finalist, Manufacturing and Service Operations Management Society (MSOM) of INFORMS, 2015
    Title: “Impact of Electricity Pricing Policy on Renewable Energy Investments and Carbon Emissions”
  • 2014
    Second Prize, The Chinese Scholars Association in Management Science and Engineering Best Paper Award, 2014
    Title: “Measuring the Bullwhip Effect with Material Flow Data: Biases and Remedies”
  • 2013
    Supervised Student Paper Competition Award
    Wei Luo, Second Prize, College of Supply Chain Management, Production and Operations Management Society (POMS), 2013
    Title: “Integrating Inventory Replenishment and Cash Payment Decisions in Supply Chains” (New title: Joint Inventory and Cash Management for Multi-divisional Supply Chains)
  • 2013
    Second Prize, Li & Fung Best Paper Competition at the International Conference of Operations and Supply Chain Management (ICOSCM), 2013
    Title: “Integrating Inventory Replenishment and Cash Payment Decisions in Supply Chains” (New title: Joint Inventory and Cash Management for Multi-divisional Supply Chains)
  • 2013
    Honorable Mention, The Chinese Scholars Association in Management Science and Engineering Best Paper Award, 2013
    Title: “Managing Inventory Systems with Trade Credit and Payment Defaults”
  • 2012
    First Prize, The Chinese Scholars Association in Management Science and Engineering Best Paper Award, 2012
    Title: “Integrating Inventory Replenishment and Cash Payment Decisions in Supply Chains”
  • 2005
    Honorable Mention, Junior Faculty Interest Group Paper Competition, INFORMS, 2005
    Title: “Inspection and Replenishment Policies for Systems with Inventory Record Inaccuracy”
  • 2001
    First Prize, Manufacturing and Service Operations Management Society (MSOM) Student Paper Competition, INFORMS, 2001
    Title: “Newsvendor Bounds and Heuristic for Optimal Inventory Policies in Serial Supply Chains”

Teaching

  • 2026
    Finalist for Innovation and Excellence in Core Course Teaching, Fuqua School of Business, Daytime MBA, 2026.
  • 2020
    Award for Innovation and Excellence in Teaching, Fuqua School of Business, 2020, Master of Quantitative Management
  • 2019
    First Prize, the Instructional Innovation Award Competition of DSI Conference, 2019
    Title: “Supply Chain Simulation Games: Cash Beer Game”
  • 2018
    Award for Innovation and Excellence in Teaching, Fuqua School of Business, 2018, Master of Quantitative Management
  • 2017
    Award for Innovation and Excellence in Teaching, Fuqua School of Business, 2017, Master of Management Studies: DKU Program
  • 2015
    Nominee for Innovation and Excellence in Core Course Teaching, Fuqua School of Business, Daytime MBA, 2015
  • 2013
    Award for Innovation and Excellence in Core Course Teaching, Fuqua School of Business, Daytime MBA, 2013

Service

  • 2013
    Meritorious Service Award, Manufacturing and Service Operations Management, 2013
  • 2012
    Meritorious Service Award, Manufacturing and Service Operations Management, 2012
  • 2007
    Meritorious Service Award, Manufacturing and Service Operations Management, 2007

Kevin H. Shang · Duke University

Service

Editorial, university, and professional contributions.

Editorial Positions

  • Associate Editor, Operations Research, 2021 – present.
  • Guest Associate Editor, Manufacturing and Service Operations Management, 2023.
  • Associate Editor, Manufacturing and Service Operations Management, 2008 – 2014, 2016 – 2020.
  • Associate Editor, Management Science, 2010 – 2018.
  • Associate Editor, Naval Research Logistics, 2007 – 2014.

University Service

  • Appointment, Promotion, and Tenure Committee, January 2026 – December 2028.
  • Campus Conflict of Interest Committee, September 2019 – August 2022.
  • Dean Review Ad Hoc Committee, 2022.

Selected School Service

  • Faculty Advisor Committee, 2022 – 2024, 2025 – 2026.
  • Faculty Liaison Committee, 2024 – 2026.
  • Distinguished Professors Committee, 2024 – 2026.
  • Strategy Committee, 2025.
  • Honor Code Committee, 2025.
  • Ad Hoc Faculty Promotion and Tenure Committee, 2025.
  • Judicial Committee, 2024 – 2025.
  • Senior Review Committee, 2022 – 2024.
  • OM Area Coordinator, 2017 – 2023.
  • Appointments Advisory Committee, 2020 – 2023.
  • Ph.D. Program Coordinator, OM Area, 2010 – 2014.

Selected Professional Service

  • Vice President of Meetings, INFORMS MSOM, 2007 – 2008.
  • Judge, MSOM Student Paper Competition, 2003, 2006 – 2013.
  • Judge, Production and Operations Management Society Student Paper Competition, 2007, 2008, 2016 – 2018.
  • Judge, Best Paper Competition for CSAMSE Conference, 2017.
  • Nominating Committee of INFORMS Officers, 2015.
  • MSOM iFORM SIG Conference Organizing Committee, 2016.
  • MSOM Young Scholar Award Committee, June 2019 – June 2020.
  • MSOM iFORM Best Paper Award Selection Committee, 2021.
  • Panelist for National Science Foundation.

Kevin H. Shang · Duke University

In the media

Research in practice and in conversation.