Research Interests

• Supply chain management and inventory control
• Queueing control with pricing
• Interface of operations and finance
• Sustainability and energy systems
• Data analytics and machine learning applications

Publications

1. Lin, C.-A. K. Shang, and P. Sun. 2024. Dynamic pricing and release time control for service systems. Working paper.
2. Lin, C.-A., K. Shang, P. Sun. 2024. Wait-time based control of single-server queues. Working paper.
3. Huang, J., K. Shang, Y. Yang, W. Zhou. 2024. Data-driven optimal and myopic policies for inventory systems with demand covariates. Working paper.
4. Kao, Y.-M., B. Keskin, K. Shang. 2022. Bayesian dynamic pricing and subscription period selection with unknown customer utility. Working paper.
5. Shang, K., J.-S. Song, S. Zhou. 2023. Single-stage approximations of multiechelon inventory models. Chapter 8 in Research Handbook on Inventory Management. Edward Elgar Publishing Ltd.
6. Shang, K., J.-S. Song. 2023. Inventory models with financial flows. Chapter 12 in Research Handbook on Inventory Management. Edward Elgar Publishing Ltd.
7. Huang, J.-K., K. Shang, Y. Yang, W. Zhou, D. Li. 2024. Taylor approximation of inventory policies for one-warehouse multi-retailer systems with demand feature information. Forthcoming in Management Science.
8. Lin, C.-A., K. Shang, P. Sun. 2023. Wait time based pricing for queues with customer-chosen service times. Management Science 69(4) 2127-2146.
9. Kao, Y.-M., B. Keskin, K. Shang. 2022. Impact of information asymmetry and capacity constraints on business interruption insurance. Management Science 68(4) 2824-2841.
10. Kok, G., K. Shang, S. Yucel. 2020. Capacity investments in renewable and conventional energy sources: The role of operational flexibility. Manufacturing & Service Operations Management 22(5) 925-941.
11. Shang, K. 2019. Cash Beer Game. Foundations and Trends® in Technology, Information and Operations Management 12(2-3) 173-188.
12. Luo, W., K. Shang. 2019. Technical Note: Managing inventory for firms with trade credit and deficit penalty. Operations Research 67(2) 468-478.
13. Kok, G., K. Shang, S. Yucel. 2018. Impact of electricity pricing policies on renewable energy investments and carbon emissions. Management Science 64(1) 131-148.
14. Chen, L., W. Luo, K. Shang. 2017. Measuring the bullwhip effect: Discrepancy and alignment between information and material flows. Manufacturing & Service Operations Management 19(1) 36-51.
15. Bernstein, F., Y. Li, K. Shang. 2016. A simple heuristic for joint inventory and pricing models with lead time and backorders. Management Science 62(8) 2358-2373.
16. Luo, W., K. Shang. 2015. Joint inventory and cash management for multi-divisional supply chains. Operations Research 63(5) 1098-1116.
17. Shang, K., Z. Tao, S. Zhou. 2015. Optimizing reorder intervals for two-echelon distribution systems with stochastic demand. Operations Research 63(2) 458-475.
18. Kok, G., K. Shang. 2014. Evaluation of supply chains with cycle-count policies and implications on IT investments. European Journal of Operational Research 237 91-105.
19. Shang, K. 2012. Single-stage approximations for optimal policies in serial inventory systems with non-stationary demand. Manufacturing & Service Operations Management 14 414-422.
20. Shang, K. 2011. Simple heuristics for optimal inventory policies in supply chains. Chapter 7 in Tutorials in Operations Research, INFORMS.
21. Shang, K., S. Zhou, G.-J. van Houtum. 2010. Improving supply chain performance: real-time demand information and flexible deliveries. Manufacturing & Service Operations Management 12 430-448.
22. Shang, K., S. Zhou. 2010. Optimal and heuristic echelon (r,nQ,T) policies in serial inventory systems with fixed costs. Operations Research 58 414-427.
23. Shang, K., S. Zhou. 2009. A simple heuristic for echelon (r,nQ,T) policies in serial supply chains. Operations Research Letters 37 433-437.
24. Shang, K., J.-S. Song, P. Zipkin. 2009. Coordination mechanisms in decentralized serial inventory systems with batch ordering. Management Science 55 685-695.
25. Shang, K. 2008. Note: A simple heuristic for serial inventory systems with fixed order costs. Operations Research 56 1039-1043.
26. Kok, G., K. Shang. 2007. Inspection and replenishment policies for systems with inventory record inaccuracy. Manufacturing & Service Operations Management 9 185-205.
27. Shang, K., J.-S. Song. 2007. Supply chains with economies of scale: bounds and approximations. Operations Research 55 843-853.
28. Shang, K., J.-S. Song. 2006. A closed-form approximation for serial inventory systems and its application to system design. Manufacturing & Service Operations Management 8 394-406.
29. Shang, K., J.-S. Song. 2003. Newsvendor bounds and heuristic for optimal inventory policies in serial supply chains. Management Science 49 618-638.
30. Boyaci, T., G. Gallego, K. Shang, J.-S. Song. 2003. Erratum to bounds in “serial production/inventory systems under service constraints”. Manufacturing & Service Operations Management 5 372-374.
31. Kiang, M., K. Shang. 2001. Online purchase decision and its implication on e-tailing strategies. Proceedings of the Annual Conference of the Academy of Marketing Science 212-217.
32. Kiang, M., T. Raghu, K. Shang. 2000. Marketing on the Internet-who can benefit from an on-line marketing approach?. Decision Support Systems 27 383-393.

Teaching

Simulation Games

• Beer Game/Cash Beer Game

Cases

• Xpeed Inc.
  multi-server queueing case

Honors

Research

• First Prize, Manufacturing and Service Operations Management Society (MSOM) Student Paper Competition, INFORMS, 2001
  Title: “Newsvendor Bounds and Heuristic for Optimal Inventory Policies in Serial Supply Chains”
• Honorable Mention, Junior Faculty Interest Group Paper Competition, INFORMS, 2005
  Title: “Inspection and Replenishment Policies for Systems with Inventory Record Inaccuracy”
• First Prize, The Chinese Scholars Association in Management Science and Engineering Best Paper Award, 2012
  Title: “Integrating Inventory Replenishment and Cash Payment Decisions in Supply Chains”
• Supervised Student Paper Competition Award
  Wei Luo, Second Prize, College of Supply Chain Management, Production and Operations Management Society (POMS), 2013
  Title: “Integrating Inventory Replenishment and Cash Payment Decisions in Supply Chains” (New title: Joint Inventory and Cash Management for Multi-divisional Supply Chains)
• Second Prize, Li & Fung Best Paper Competition at the International Conference of Operations and Supply Chain Management (ICOSCM), 2013
  Title: “Integrating Inventory Replenishment and Cash Payment Decisions in Supply Chains” (New title: Joint Inventory and Cash Management for Multi-divisional Supply Chains)
• Honorable Mention, The Chinese Scholars Association in Management Science and Engineering Best Paper Award, 2013
  Title: “Managing Inventory Systems with Trade Credit and Payment Defaults”
• Second Prize, The Chinese Scholars Association in Management Science and Engineering Best Paper Award, 2014
  Title: “Measuring the Bullwhip Effect with Material Flow Data: Biases and Remedies”
• Supervised Student Paper Competition Award
  Safak Yucel, Winner, Energy, Natural Resources, and the Environment Sector of INFORMS, 2015
  Title: “Impact of Electricity Pricing Policy on Renewable Energy Investments and Carbon Emissions”
• Supervised Student Paper Competition Award
  Safak Yucel, Finalist, Manufacturing and Service Operations Management Society (MSOM) of INFORMS, 2015
  Title: “Impact of Electricity Pricing Policy on Renewable Energy Investments and Carbon Emissions”
• Supervised Student Paper Competition Award
  Safak Yucel, First Prize, College of Sustainable Operations, Production and Operations Management Society (POMS), 2016
  Title: “Impact of Electricity Pricing Policy on Renewable Energy Investments and Carbon Emissions”
• Supervised Student Paper Competition Award
  Chen-An Lin, Honorable Mention, College of Sustainable Operations, Production and Operations Management Society (POMS), 2021
  Title: “Wait Time Based Pricing for Queues with Customer-Chosen Service Times”
• Winner, Best Management Science Paper in OM, Manufacturing and Service Operations Management Society of INFORMS, 2021
  Title: “Impact of Electricity Pricing Policy on Renewable Energy Investments and Carbon Emissions”
• Supervised Student Paper Competition Award, First Place, Production and Operations Management Society (POMS) International Conference in China, 2022
  Title: “Taylor Approximation of Inventory Policies for One-Warehouse, Multi-Retailer Systems with Demand Feature Information”
• Finalist, Best Manufacturing and Service Operations Management Paper Award, INFORMS, 2022
  Title: “Investments in renewable and conventional energy: The role of operational flexibility.”
• Winner, the ENRE Best Publication Award in the Area of Environment and Sustainability, Energy, Natural Resources, and Environment Section of INFORMS, 2022
  Title: “Investments in renewable and conventional energy: The role of operational flexibility.”
• Finalist, Best Manufacturing and Service Operations Management Paper Award, INFORMS, 2023
  Title: “Investments in renewable and conventional energy: The role of operational flexibility.”
• Second Place, Student Paper Competition, the 13th POMS-HK International Conference, Hong Kong, China, January 2024
  Title: “Taylor approximation of inventory policies for one-warehouse, multi-retailer systems with demand feature information.”

Teaching

• Award for Innovation and Excellence in Core Course Teaching, Fuqua School of Business, Daytime MBA, 2013
• Nominee for Innovation and Excellence in Core Course Teaching, Fuqua School of Business, Daytime MBA, 2015
• Award for Innovation and Excellence in Teaching, Fuqua School of Business, 2017, Master of Management Studies: DKU Program
• Award for Innovation and Excellence in Teaching, Fuqua School of Business, 2018, Master of Quantitative Management
• Award for Innovation and Excellence in Teaching, Fuqua School of Business, 2020, Master of Quantitative Management
• First Prize, the Instructional Innovation Award Competition of DSI Conference, 2019
  Title: “Supply Chain Simulation Games: Cash Beer Game”

Service

• Meritorious Service Award, Manufacturing and Service Operations Management, 2007
• Meritorious Service Award, Manufacturing and Service Operations Management, 2012
• Meritorious Service Award, Manufacturing and Service Operations Management, 2013

Media

• Connecting Operations and Finance Makes Firms More Efficient
• Using Machine Learning to Smartly Stock Grocery Stores
• A Better Business Model for Electric Vehicle Charging Stations
• EDGE Chats: Impact of Pricing on Renewable Investments